VK Designs puts the utmost pride in creating each piece and wants you to be thrilled with it as well.
If would like to use your metal and gems in a custom piece please download, read and sign VK DESIGNS METAL AND GEM RECYCLING form and send it along with your shipment.
Resizing, returns & exchanges
We want you to adore your design and are happy to work with you to create or find the perfect piece.
The first resizing of your design is free of charge (unless noted for a special design such as an eternity ring that has diamonds all the way around, then there is a special resizing fee.)
Exchange of a design needs to be requested within two weeks of receiving your piece. The exchange of any piece will be in the form of a store credit for VK Designs for a design of equal or higher value.
I am happy to exchange any design for the perfect piece or for a credit towards a custom design. A fully custom design cannot be exchanged, but I do want you to be absolutely thrilled with your design so please contact me to work out any modifications or updates on your custom pieces.
Please contact with any questions: firstname.lastname@example.org or 503-320-2314